Returns Policy

Products that will not be accepted back for return for any reason :

1. Electronic items will only be accepted for return other then warranty repairs or repairs at client’s costs.
2. Optics will only be accepted for warranty repairs and repairs at clients costs.
3. Live Ammunition, Propellant, Primers will NOT be accepted for returns under any circumstances.
4. Firearms will only be accepted for warranty repairs and repairs at clients costs.
5. Bullets, Cases & Die Sets will only be accepted back for returns if the boxes are sealed with the original supplier’s seal
6. We do not accept “Change of Heart, Alleged Misinformed or Buyers Remorse as a return reason.
7. Gift Vouchers or Cards cannot be exchanged for cash, or be refunded.
8. Should a product/s have been sold with a deposit taken, should the client no longer want the product, the following will be applied;
   1. We will resell the product on your behalf at full value and will ask a 25% Fee for the sale on the total purchase price inc VAT. The client will be remunerated on the sales amount less our fee’s and the VAT which will be deducted prior to settlement.  
   2. We will keep the deposit and advertise the item for sale less the deposit and then will ask a 15% fee for the sale of the item including the VAT. The client will be remunerated on the sales amount less our fee’s and the VAT which will be deducted prior to settlement.    

Our products are sold free of defects as at the time of shipping, however, our products are all subject to the manufacturer’s warranties & service terms.

If an item appears to be defective or faulty IT MUST BE RETURNED within 7 (seven) days from receipt of the order to MAA head office in sufficient protective packaging and the original packaging, the shall not collect be collected by us, nor insured by us.

We will manage the return of the item to the manufacturer or its official distributing agent for assessment thereof. If the manufacturer or its official distributing agent determines that the product is indeed defective or faulty and is protected by a warranty, we will repair or replace the item and return the item at our costs to the clients original address from which the product came.

Once the product has been inspected by the manufacturer or its official distributing agent at their timeframe and is not regarded as defective or have any faults, or if the item is not still protected by a warranty, the costs associated with the return of the item, which has not been repaired or replaced, will be for the client’s account. The client must give written instructions to proceed with repairs and then make payment prior to the repair or replacement taking place. 

If the product has been inspected by the manufacturer or its official distributing agent and is not regarded as defective or faulty, the costs associated with the return of the item (not repaired or replaced) will be for the clients account. The good will be returned to the client via most economic courier method and the goods will not be insured. Should the client choose to have the goods insured, we are to be informed in writing and paid the insurance

Should the item not be collected within 30days from notice, email, whatsapp or phone call of condition of the item, the item will be sold to defray costs, time and damages. The client will faurfit ownership rights after 30days. Further upon the client being informed of    

If an item appears to be defective or faulty still protected under warranty, IT MUST BE RETURNED within 7 (seven) days from receipt of the order to MAA head office in sufficient protective packaging and the original packaging, the item shall not collect be collected by us, nor insured by us. The item must be return to us at the clients own costs. The item shall be inspected by the manufacturer or its official distributing agent. If the manufacturer or its official distributing agent determines that the product is indeed defective/faulty and confirms that it is protected by a warranty, we shall repair and return or replace the item at our costs. The item will be returned to the client with the most economic courier method, the item will not be insured by MAA, should the client want insurance then the client will advise in writing and will make payment to effect the insurance prior to dispatch.   

If the item is not protected by a warranty, the costs associated with the return of the item (not repaired or replaced) will be for the clients account. If the product has been inspected by the manufacturer or its official distributing agent and is not regarded as defective or faulty or is defective or faulty the cost to repair or replace is for the clients account, the client needs to pay for the replacement, repair and return transport prior to the process commencing.